CRM Logo Ouhud CRM
Live · 982 Routes · 15 Modules · Enterprise-Ready

A platform. Everything included.
Ready for immediate use.

Die professionelle Komplettlösung für Vertrieb, Kommunikation und Verwaltung. Entwickelt für Unternehmen, die effizient wachsen wollen.

Ready to go right away No credit card 30-Min Onboarding GDPR-compliant
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Platform Overview

Everything your team needs. In one system.

15 module groups, clearly structured by function. No hidden add-ons, no plug-in purchases.

🧭

CRM & Sales

Pipeline, Forecast, Goals, OKRs, Win/Loss, Partner Management, Customer Success, Contracts.

19+ FeaturesKanbanQuoten
🤖

Intelligence & AI

Lead scoring, anomalies, customer behavior, sales assistant — AI with 4 providers.

OpenAIAnthropicMistralGeminiLocal (Ollama)
💬

Communication data

20+ channels: WhatsApp, SMS, Telegram, LinkedIn, XING, Apple, live chat, voicemail, IVR.

20 KanäleBookingVideo-Meet
📣

Marketing

Campaigns, segments, newsletters, forms, loyalty program with tiers & rewards.

LoyaltyNewsletterForms
🛒

E-Commerce

Orders, shipping, tracking, returns workflow (RMA), POS-capable, B2B portal.

RMATrackingMulti-Source
📊

Reports & Analytics

Sales, Marketing, Communication, Finance + Custom Report Builder + Personal Dashboards.

Custom BuilderKPIsLive

Automation

Visual designer, versioned workflows, dead-letter queue, test runs & industry templates.

No-CodeTrigger → Action
💶

View PDF

Invoices, payments, bank statements (CAMT), reminders, expenses, subscriptions/MRR tracking.

MRRCAMTSEPA
🗂

Operations & Service

Projects, tasks, warehouse, multi-site/branches, tickets with SLA, knowledge base.

Multi-SiteSLA
👔

HR / Personnel

Employees, duty roster, vacation, sick leave notifications, overtime, training with certification.

SchulungenDienstplan
🎯

Customer Success

Health score, churn risk, auto rating, account reviews, expansion score.

Auto-ScoreChurn-Prediction
📈

Personal Dashboards

Custom dashboard for users with 13 widget types, KPIs, charts, and lists — live data.

Drag & Drop13 Widgets
🤖

Autonomous AI Agents

Autonomous AI employees with 16 tools, schedule/event triggers, and an audit trail. Sales hunter, inbox triage, churn watchdog — out of the box.

16 ToolsTool-CallingCron + Event
🎓

Academy & Onboarding

Custom learning platform for employees — courses, lessons, mandatory training, quizzes, and automatic PDF certificates.

PflichtkursePDF-ZertifikatTracking
🛡

Administration & Compliance

Users, Teams, Roles, GDPR, Audit Logs, Webhooks, Custom Fields, API Docs, Marketplace.

DSGVORBACAudit
All tools

69 features in one platform.

Everything integrated natively — no plug-ins, no add-ons, no hidden premium plans. Switch between sections.

20+ communication channels. Out of the box.

More channels than any other CRM platform — all natively integrated.

📥
Inbox
native
📧
E-Mail
SMTP+OAuth
📊
E-Mail Tracking
native
📞
Anrufe
PBX
💬
Team-Chat
WebSocket
💬
WhatsApp
Cloud API
🔵
Facebook
Meta
💬
Messenger
Meta
📸
Instagram
Meta
📱
SMS
Multi-Provider
💬
Live-Chat
Widget
✈️
Telegram
Bot API
💼
LinkedIn
B2B
🟢
XING
DACH
🔍
Google Business
Maps
Bewertungen
Reviews
🍎
Apple Messages
JWT
🎥
Video-Meeting
Zoom/Meet/Teams
📝
Voicemail
Drop
🔢
IVR-Flow
PBX
📅
Booking
ICS

All sales tools in one platform.

From lead to won deal — no gaps, no add-ons.

🏢
Firmen & Kontakte
CRM
🚀
Leads
KI-Score
📈
Opportunities
Pipeline
🔀
Kanban-Board
Drag & Drop
📊
Forecast
Quartal
🏆
Win/Loss
Analyse
🎯
Goals & Quoten
Live
📈
OKRs
Q1–Q4
🤝
Partner-Portal
Affiliate
🎯
Customer Success
Health-Score
📝
Angebote
Signatur
📃
Verträge
SLA
📦
Produkte
Katalog
📑
Dokumente
Versions
🗂
Aktivitäten
Timeline
📅
Kalender
iCal

Finance, e-commerce, marketing — everything’s included.

Invoices, bank statements, MRR, webshop, campaigns, loyalty.

🧾
Rechnungen
GoBD
💳
Zahlungen
SEPA
🏦
Bankauszüge
CAMT.053
Mahnungen
Auto
🧾
Spesen
Workflow
📈
MRR / ARR
Subs
🛒
Webshop
Multi-Source
🏪
POS-Kasse
Touch-UI
Retouren (RMA)
Workflow
🤝
B2B-Portal
1-Click
📢
Kampagnen
Marketing
🎯
Segmente
Targeting
📝
Formulare
Lead-Gen
✉️
Newsletter
Auto
🏆
Loyalty
Tiers
📦
Lager
Stock

HR, service, compliance — everything included.

Employees, tickets, multi-site, training with certificates, GDPR, audit.

👔
Mitarbeiter
HR
📅
Dienstplan
Schicht
🌴
Urlaubsanträge
Approval
🤒
Krankmeldungen
Tracking
Überstunden
Saldo
🎓
Schulungen
PDF-Cert
🌍
Multi-Site
Filialen
🗂
Projekte
Gantt
📝
Aufgaben
Kanban
🎧
Tickets
SLA
📚
Knowledge Base
Wiki
👥
Benutzer
RBAC
🔐
Rollenrechte
Granular
🛡
DSGVO
Compliance
📝
Audit-Logs
Forensik
🔗
Webhooks
Events
AI-powered · 7 providers · GDPR-ready

AI that does your work understands.

Choose your AI provider — from OpenAI and Anthropic Claude to local models for maximum privacy. Everything in one platform, all without vendor lock-in.

OpenAI Anthropic NEU Groq FREE Google Gemini FREE Mistral AI DSGVO OpenRouter Local (Ollama) ON-PREM
📈
Lead ScoringAI evaluates each lead based on conversion probability
🚨
Anomaly DetectionSignificant changes in KPIs are automatically reported
🤖
Sales AssistantSuggests next steps for each deal — per opportunity
💬
Auto-repliesGenerates email & WhatsApp replies in your tone
🎯
Customer Health ScoreAuto-rating based on activity, tickets, and subscription status
📊
Weekly InsightsWeekly AI Report: what happened, what to do
👁
Customer BehaviorBehavior patterns per customer — engagement, risk, opportunities
📝
Workflow AI NodesIntegrate any AI steps into your workflows — no code
Which leads should I work on first today?
I have identified 3 leads with a high likelihood of conversion:
1. Müller GmbH — Score 92 (Web-Aktivität verdoppelt)
2. Schmidt AG — Score 88 (3× Pricing-Page-Visit)
3. TechCo — Score 85 (Demo-Request offen)
Create a priority list for my team
Write a welcome email to Müller GmbH — schedule a demo
Here’s a suggestion — matching your tone of voice:
Betreff: Kurze Demo nächste Woche?

Hallo Frau Müller,

Ich habe Ihr Interesse an unserer Plattform bemerkt. Gerne zeige ich Ihnen in 20 Minuten, wie wir 38 % mehr Pipeline-Transparenz schaffen.

📅 Vorschlag: Di 10:00 oder Mi 14:00?
✓ Send + insert appointment link
🚨 Anomaly detected

Pipeline-Wert ist in den letzten 7 Tagen um -32 % gesunken (Z-Score: -2.8).

Ursache: 4 Deals in Stage „Verhandlung" über 30 Tage alt — typisches Stagnations-Muster.
What do you suggest?
1. Re-Engagement-Workflow für stagnierende Deals starten
2. Sales-Manager auf Müller-Deal (€48k) ansprechen
3. Forecast-Update für CFO triggern
Which customers are at risk of churning?
3 accounts with critical health score:
🔴 Schmidt AG — Score 28 (Churn-Risiko 72 %)
· Letzter Login vor 47 Tagen
· 3 offene Tickets über SLA
· MRR €890


🟡 TechCo — Score 45 (Churn-Risiko 41 %)
· Subscription past_due seit 8 Tagen
Trigger save workflow for Schmidt AG
Powered by Anthropic Claude Sonnet 4.5 · Interchangeable in AI Settings
7
AI provider
8
AI Features
~50ms
Lead scoring latency
100%
On-premises possible
No-Code Automation

Trigger → AI → Action. In seconds.

Visual workflow designer with 8 node types, versioning, and a dead-letter queue for failed runs.

🚀
New lead
🤖
AI Score
Wait 1 hour
📧
Send email
💬
WhatsApp
Live Preview

Everything at a glance.

Dashboard, pipeline, invoices, AI assistant, and team chat — in a modern interface.

crm.ouhud.com/dashboard
Revenue (month)
€48.750
↑ 12% vs. previous month
Open deals
23
Pipeline value: €127,300
Tasks today
7
3 overdue

Pipeline

Lead Qualified Quote Negotiation Won

🤖 AI assistant

"3 leads with a high probability of conversion discovered."
What sets us apart

What others offer only as a plug-in or at an extra charge — included with us.

Function Ouhud CRM Standard CRMs
20+ communication channels nativelyPlug-in / Add-on
OKR management integrated
Loyalty / Loyalty ProgramAdd-on
Customer Success / Health ScorePremium plan
E-Commerce + Returns WorkflowPlug-in
Booking / Appointment linkPlug-in
Multi-site / Branch management
Workflow Versions + Dead-Letter QueuePremium plan
Bank statements (CAMT)
Training / Onboarding Modules
Partner portal with its own loginAdd-on
Personal Dashboard BuilderPremium plan
AI Assistant (4 providers)1 Provider
Desktop app (Windows / macOS / Linux)
Entry price€34.99€75 – €150+
Security & Compliance

Enterprise-grade security. By default.

🛡
GDPR-compliantInformation, deletion, audit
🔐
Multi-Tenant SaaSComplete data separation
📝
Audit LogsEvery change traceable
🔑
Passkeys + 2FAState-of-the-art authentication
🔒
basicRoles & rights fine-grained
🌍
12 languagesGerman, EN, FR, IT, ES, …
🔌
API-First982 routes documented
WebhooksEvent-driven architecture
Plan

One platform. Three plans. No hidden add-on purchases.

All features included. You only choose the number of users.

Basic

Ideal for small teams

€34.99 / Month
  • 5 users
  • All 15 modules
  • 20+ communication channels
  • Basic automation
  • Try free for 30 days
Start

Professional

Agencies & large teams

€99.99 / Month
  • Unlimited users
  • Everything from Pro
  • Premium Support
  • Multi-Site / Franchise
  • Partner Portal
  • Custom Integrations
  • Try free for 180 days
Professional

No credit card during the trial period. Cancel anytime.

Ready for a CRM that really works?

Start for free in 30 seconds — or talk to our team about your processes.

© 2026 Ouhud GmbH · All rights reserved